Timberlandeuoutlet.com Review Timberland Outlet is a Scam Boots Store

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Timberland Reviews

215 • Bad

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Reviews 215

OMG – Shocking service

OMG.
How can such a great brand that sell such a quality product be so bad at customer service.
I ordered 2 pairs of men’s size 12.5 boots.
I received 2 pairs of woman’s size 5.5 boots.
I spoke to the customer service department who advised to send back the products. They would refund once received but I couldn’t reorder until they received the boots back.
I requested to speak to a manager, but was told they don’t have one.
I rang back, and a different adviser offered to get me a call back from a manager. This didn’t happen.
I sent the boots back on the 3rd of the month. They received them on the 9th. On the 16th I rang back to find out why I haven’t been refunded. Their reason was I didn’t send back the same product I ordered.
I was promised a manager would call me before the day is over.
Guess what! No call! No refund! No more of my custom!
But they don’t care. Because they have a great product.

Absolute worst customer service ever beware

Customized dark gray boots received light gray boots. Customer service is almost impossible to deal with they said send them back and they will make them after several phone calls. Boots were sent back to me saying that they were made correctly. A child can see that dark grey and light grey are two different types. They’re basically stonewalling you take your money and have the absolute worst customer service that anybody can ever experience. Beware and read all reviews because they are true. If I could I would give them zero Stars

Wish I’d looked on here before I made…

Wish I’d looked on here before I made my purchase!! However Timberland are supposed to be a reputable brand so I didn’t think I’d have a problem. Ordered boots on sale came damaged (stitching has come away at the side so there is a hole) .. Printed off the label in anticipation of getting replacement but couldn’t see any option for replacement just refund. Called and asked about this. No replacement just refund and re order which is ridiculous. No longer have my size so basically tough and would have to re order when they are back in stock but may not be on offer what a joke! Said all they can do is offer me 15%refund.. So a tenner back to get my brand new shoe fixed.. Cheers!

61 year old grandma waiting on £116 refund

My poor Grandma of 61 is waiting on a refund of £116 since the 22nd January. She has just been told she will have to wait another 7-10 days. My grandma invested in a pair of your shoes due to my recommendation as she needed a warm and comfortable pair of walking shoes to walk her dog. She is an older single lady who works full time still to be able to pay her bills and this amount of money is a lot for her. Really disappointed and I know how upset she is.

I got them and they had scuffs and cuts…

I got them and they had scuffs and cuts of some sort and weren’t good. We paid good money for they so we expect good quality, which there was none I wore them one time and they weren’t for me . We sent them back in perfect condition and the sent them back three months later and said they can’t be returned. I will never support of tell anyone to buy them. Timberland get stuffed!!

Ordered online

Ordered online, 2 x boots,One flat one wedge, arrived on time. Received So many compliments on them both. Love them.
If they lasted me 10 years I’d be happy. If they lasted 2 years I’d still be happy??
Really can’t understand why it has such a low rating?
Seems to be about refunds and not the actually boots?
So maybe if you’re funny about your sizes you should go to a store to buy them.
I love my timberlands, I feel great when I’m wearing them.

Real Garbage

Real Garbage. THEY were a good outfit years ago and had a good warranty. Now their warranty sucks as they have downgraded it down to 1 YEAR INSTEAD OF. Improving the quality of the boots. Will definitely not be nuying them any more. Numerous calls and texts could not embarrasse them into doing the correct thing

unsympathetic customer services.

I have a pair of timberland shoes, which I have worn probably a handful of times, although I’ve own them for over a year. A fault developed in the heels and soles. Basically they started to fall apart. The shop I bought the. From has since closed, I have not got the receipt and customer services are not interested.

The shoes cost £130 and are now useless.

If I was able to insert a picture in their contact form it would be obvious there was a fault with these shoes. However no facility to do that.

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I’ve been a fan of their deck shoes and boots for years, but quality is now the same as the run of the mill, so bye bye timberland!

If I could leave no stars I would

If I could leave no stars I would. My experience recently with Timberland has been appalling. I order a pair of boots around christmas and received them in no time flat. so no problem there, until I gave them to my friend as a gift and she could not fit them properly. So, I had to return the shoes and wanted a refund. I retuned the shoes on NYE, through USPS and I have yet to receive a refund. I called numerous times in regards to my refund and its nothing but excuse after excuse. At first, they informed that they haven’t recieved the item, which was understandable at the time as It was sent after christmas. It became and issue once we were way on our way in Jan and I still did not recieve said refund, or notification. It Is now 7 feb, and I still have not recieved my refund and at this point It is ridiculous. They are saying that It is in the warehouse and they do not know what the hold up is! my issue is that no one has reached out to me with any issues. Their customer service is horrible and not helpful at all! I talked to two different people who informed that they would email me and I have yet to receive any email from them. Please do not shop with this company, they do not appericate their consumer. I will never spend my money on Timberland again!

Timberland outlet: outdoor clothing for nature lovers

Environmentally aware, tested outdoors and robust: the hallmarks of Timberland brand products. At the Timberland store in the OUTLETCITY METZINGEN you can buy men’s fashion, hats, bags and rucksacks, plus Timberland shoes at low prices. In addition to shoe collections for women, men and children, the outlet also offers the classic Yellow Boots and Boat Shoes without which the streets would not be the same. The yellow waterproof boots made from robust leather were so well received in the hip-hop scene that the rapper Timbaland took his name from the fashion label. Leather accessories such as belts, wallets and comfortable function socks round off the range in the Timberland sale.

Robust, high-value, trendy

Since 1973 Timberland has been producing high-quality shoes, clothing and accessories for globetrotters, nature lovers and people who like to do their sport outdoors. Thanks to outstanding quality and excellent materials, the products are extremely high-calibre and therefore particularly durable, but nevertheless sporty and on-trend. The many years of tradition and experience combined with the latest technology which go into the making of each boot are also features of the Timberland clothing collections. The robust style is not only suitable for rugged outdoor adventures, however. In the right combination, Timberland shoes and clothes can be styled into a relaxed summer outfit, the hip sailor look and many other fashion trends.

Timberland is committed to environmental protection

What distinguishes Timberland from other brands? It’s obvious: a love of nature. All the products are made with care for the environment and under strict production conditions. Where at all possible, recycled or reprocessed materials are used (the Earthkeepers Collection); employees are encouraged to participate in charitable projects. Timberland is also known for the Earthkeeper and Earth Day initiatives which are discussed in an environmentally-oriented blog.

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